Transit Lounge

After Hours Pickup & Drop Off

Monday – Saturday

No Fee applies to the above times


$15 fee for all transit lounge use on a Sunday

Checking In

Please fill and sign the following forms before check in 

Indemnity Form

Check In Form

  • Please note: we do require 48 hours notice to change the checking in time. 
  • Account to be paid prior to using this service.
  • Please do not enter transit lounge before opening times.
  • Use left-hand side pathway and press in Access Code supplied. Have your access code with you when checking in. You will not be able to get into the facility without the access code.
  • Place your cat into the Condo with your cats name on it, all Condos have a cosy bed, fresh water and litter.
  • Leave your cat carrier in the Transit Lounge when you are checking in. We require all cat carriers to stay with your cat during their stay.
  • Email current vaccination certificate to
  • Fill out the check in form (forms are located in the Transit Lounge) and leave with your cat.

Checking Out

  • Once you have checked in your check out time can not be changed when using the transit lounge.
  • Please do not enter transit lounge before opening times.
  • Use the left hand side pathway and press in the Access code supplied at Check In. Have your access code with you when Checking In and Checking Out, you will not be able to get into the facility without this access code.
  • Your Cat will be in a Condo with it name on it, all Condos have a cosy bed, fresh water and litter.
  • Place your cat into its own carry cage and collect any items that belong to you.

Important information

Access Code

Please contact us if you have not received this and we will send it out ASAP.

Check In – You will receive your access code when your account has been paid for Check In. C###

Check Out Your access code will be supplied to you at Check In.

Your Account

Your account must be paid prior to using our Cat Utopia Transit Lounge.

Electronic Payment – You can pay via bank transfer or credit card over the phone.

Over the Phone Please call us if you’d like to pay over the phone on (02) 4358 2608

Reception Hours

Reception Hours:

Monday to Saturday – 9:00 am – 11 am

Sunday Closed

Take a 360 Degree tour

Take a virtual stroll around our Transit Lounge.

Please contact our friendly nannies for a personalised quote

We understand that it’s very difficult to leave a loved one in someone else’s care. We are a passionate, professional, caring team and we are here to help provide individualised care for your feline friend. Our service includes everything from individualised care and attention to premium diet with added bonuses, such as cuddle time, play time and grooming service.